Notation based on the Specified Commercial Transactions Law

Business name

Bitgate Tsuyoshi Takada

Location of business operator

Postal code: 420-0071

Address: 2 Ichibancho, Aoi-ku, Shizuoka-shi, Shizuoka

Business contact information

Phone number: 050-5361-6869

Business hours: Weekdays from 10:00 to 16:00
Regular holidays: Saturdays, Sundays, public holidays

About selling price

The selling price will be the displayed amount (display price / consumption tax included).

Payment method and timing of price (compensation)

Payment method: Credit card, bank transfer and other payments that can be selected at the time of purchase can be used. Payment time: Payment will be confirmed when the product order is confirmed.

Explanation of charges other than the product price

● If shipping costs are incurred, click post delivery is a flat rate of 200 yen nationwide.

* Free shipping on purchases of 1,000 yen or more.
* Depending on the item, it may be delivered to the mailbox.
* Delivery may be delayed due to traffic conditions. note that. If you have any problems, we will contact you immediately.
* Delivery may take some time during the busy seasons such as the end of the year, the beginning of the year, and Golden Week.
* Because we share the stock with other shops, the stock may run out depending on the timing of your order. In the unlikely event that the item you ordered is out of stock, we may cancel your order after contacting you by email. Please note that.

Delivery time of services or goods

If you do not specify a delivery date, it will be shipped within 5 business days of your order.
If the delivery date is specified, the product will be shipped so that it arrives on the delivery date specified in advance.

In the case of backordered products, it will be shipped approximately 2 to 3 weeks after your order.
In addition, the delivery time varies depending on the product, so please check each product page for details.

Matters concerning special contracts regarding returns

We do not accept any returns or exchanges other than defective products so that we can offer better products at a lower price.
When ordering, please check carefully before proceeding.
Please check the size carefully before ordering.

● If you cannot return the item
Please note that we cannot accept returns or exchanges due to customer's convenience.
We cannot accept returns or exchanges of damage or damage by the customer.
We cannot accept returns or exchanges of sale items.

● Conditions for accepting returns
If the product is defective or defective due to our cause, we will accept returns or exchanges.
Please be sure to let us know in advance by e-mail, phone, or fax when you return the product.
Please send us a photo so that you can understand the product status by e-mail as much as possible.

Only unused items (misdelivery, defective items, etc.) that you contact us within one week from the date of arrival of the item can be returned. Please replace it within one week.

● About shipping and handling charges for returned goods
-Our company will bear the initial defects.
-If damage or damage occurs due to transportation damage during transportation, in principle, the transportation company will be compensated. Please contact the shipping company as soon as possible and make a request.

● Refunds
We will transfer the returned product to the specified account within 3 days (excluding weekends and holidays) after confirming the arrival of the returned product.